Returns & Refunds

Size exchanges

You may exchange a kit for a different size of the same kit, subject to stock availability. The returned kit must be unworn, unused and unwashed, with its original tags and packaging intact.

For a customer-requested size exchange, you pay the return postage to The Soccer Kits. We will cover postage for the replacement size back to you once.

Change of mind

We do not offer refunds, returns or exchanges for change of mind.

Faulty or damaged items

If an item arrives faulty or damaged, contact us for an exchange or refund. We may ask for clear photo evidence of the fault or damage. The Soccer Kits will cover reasonable return or replacement postage for confirmed faulty or damaged items.

Incorrect item

If The Soccer Kits sends the incorrect kit or size, we will rectify the order and cover reasonable postage costs.

Australian Consumer Law

Nothing in this policy excludes or limits rights or remedies available under Australian Consumer Law.

How to start

Email orders@thesoccerkits.com.au with your order number, the kit and kids size, and what you'd like to happen.